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Our strategic legal and claims services

LifeRisk provides a broad and flexible range of services to life insurers including legal advice, claims management consulting, technical support and training for staff.  We work closely with your teams to provide strategic, pragmatic and business-focussed advice and support.

We are passionate about improving your teams’ capability and so achieving optimum outcomes for your customers and business.  Building capability through all of the services we provide is a fundamental principle for the team at LifeRisk.  It is an integral part of the way we work. We believe that all our interactions are an opportunity to help your teams develop.

Working alongside your teams also gives LifeRisk a unique perspective of the issues that are evolving in your business.  Through our innovative and flexible approach, we can help your business identify and address potential areas of risk.

We understand the challenges facing our industry, but also understand that each business is unique.

Our industry-wide experience and specialist legal and technical expertise enable us to support your business by providing a broad range of services including:

  • Claims management consulting and support
  • Legal advice and support
  • Complaints management and dispute resolution
  • Resourcing and capacity overflow
  • Training and mentoring
  • Portfolio profiling and targeted reviews
  • Underwriting support

We work closely with our clients to understand them. We will ensure that our services are tailored to your needs.

Consulting and Support

Claims management consulting

We work closely with your teams to help them assess their claims. We support the thorough and efficient assessment of claims, so that decisions are fair, reasonable and sustainable. We see each ...

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Insurance strategy meeting

Legal advice and support

LifeRisk can support your internal legal team. As lawyers and former senior in-house counsel, we are uniquely placed to provide timely and immediate additional resourcing. We can support your internal legal team ...

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Consulting and Support

Complaints and dispute resolution

The LifeRisk team has worked extensively in complaints and dispute resolution, so we are well placed to help your business achieve the best outcomes. We are accustomed to working in a regulated ...

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Insurance strategy meeting

Resourcing capacity overflow

All businesses experience changing demands, which can have a significant impact on your business resources.  LifeRisk can help you manage your resourcing needs. Whether it be due to an influx of claims ...

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Insurance training and mentoring

Training and mentoring

We help you develop the valuable skills and knowledge of your teams. We know how important your teams’ capabilities are to your business and customers.  We will help you to develop the ...

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Portfolio Profiling and Targeted Reviews

Portfolio analysis and targeted reviews

We provide an innovative approach to identifying and addressing potential areas of risk that will benefit from more detailed, strategic oversight. We undertake portfolio analysis and targeted reviews to assist your business ...

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Underwriting support for life insurers

Underwriting support

We can give your Underwriting teams advice and support. Through our extensive work in the life insurance industry, we have developed a detailed understanding of life insurance products and the underwriting process.  ...

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